Heat Pump Maintenance and Cleaning
Before winter sets in, your heat pump will be heating your home every day. If the coil, fan, and drain are clogged, it won’t heat as well, will run longer, and you’ll see it on your bill. We’ll take it apart, clean it thoroughly, and show you the photos.
We take the unit apart Before-and-after photos Starting at $215
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Why Is Your Heat Pump Not Heating as Well as It Used to?
A wall-mounted heat pump is the same unit that kept you cool all summer, but working in reverse: in the winter, it draws heat from outside and pushes it into your home through the coil in the indoor unit. All the air in the room passes over this coil hundreds of times a day, leaving dust behind. In the summer, the coil was also damp, and the dust stuck to it in layers.
A coil covered in dirt doesn’t transfer heat as well. A clogged fan moves less air. The result: the room takes longer to heat up, the unit runs longer to maintain the same level of comfort, and on very cold nights, it can’t keep up. You don’t notice it right away - you realize it when it’s 20 in the living room and the heat pump hasn’t stopped running all day.
The filter doesn’t help: it catches the large dust particles on the surface, but everything else passes through and ends up on the coil, in the fan, and in the drain pan - parts you can’t reach without taking the unit apart.
In practical terms, maintaining a wall-mounted heat pump means this: taking apart the indoor unit and giving it a thorough cleaning before it starts its heating season. This is a service offered by the ventilation cleaning center, performed by the same in-house team, with before-and-after photos and a price quoted upfront.
How to Clean Your Heat Pump
Take it apart, cover it, clean it with a high-pressure water jet using a machine-safe detergent, then put it back together. It’s the same cleaning process as for an air conditioner, but done before winter instead of before summer.
"It's still heating - that's fine."
That’s the most expensive misconception. A dirty heat pump still heats, but it has to work harder. The dirty coil transfers less heat, so the compressor runs longer and harder to reach the same temperature. You don’t feel the difference in the living room - you see it on your electricity bill, and you’ll see it the day the compressor breaks down.
The other common habit is to rinse the filter and think that’s all there is to it. The filter is the first line of defense. The dust that really matters - the dust that stuck to the damp coil over the summer - is inside the unit. To reach it, you have to take the unit apart and clean it with a pressure washer.
And if your heat pump still isn’t performing after cleaning, we’ll apply the cost of the cleaning toward its replacement: you never pay for nothing. If it no longer heats at all, or if it’s making a noise it didn’t make before, cleaning isn’t enough - and we’ll also handle the heat pump repair with the same team.
Frequently Asked Questions About Heat Pump Maintenance
What Customers Are Saying
Over 130 Google reviews, 4.8 stars - with before-and-after photos to prove it.
(Original)
Service absolument impeccable, et rapide. Bravo à leur équipe,
(Original)
Excellent service! Le technicien Adam a été ponctuel, professionnel et respectueux lors du nettoyage du système central et du conduit de salle de bain. Je recommande fortement leurs services!
(Original)
Bonne compagnie bon travailleur service rapide et fiable
(Original)
Nous sommes très satisfait du travail du technicien P-A qui a fait un travail avec professionnalisme. Il s'est présenté à l'heure prévue et a été très gentil avec nous. Nous recommandons Air2 sans hésitation. Rdv dans 4 ans pour refaire le nettoyage de nos conduits.
(Original)
Nous sommes en copropriété et nous nous doutions qu'une des copropriétaires avait un nid d'oiseau dans son conduit de sécheuse. Pierre-Alexandre est venu faire un bon nettoyage et a été assez respectueux de la nature pour poser sous nos cèdres les 3 oeufs trouvés avec une partie du nid enlevé au cas où la mère reviendrait pour ses petits. Il a fait un excellent travail en hauteur (3e étage) et nous recontacterons assurément cette compagnie au besoin. Merci Pierre-Alexandre
(Original)
Très satisfait du travail d’Adam. Mode solution (difficulté d’accès à la fournaise) et travail bien fait! Good dude !
Schedule maintenance for your heat pump
Starting at $215 - exact price quoted upfront, no surprises at the end. Answer a couple of questions about your unit, and a team member will call you back.
- Wall-mounted unit disassembled and thoroughly cleaned - coil, fan, drain
- Before-and-after photos of the interior, provided with every job
- In-house team - you’ll be in touch with the same technician from start to finish
If your heat pump is over fifteen years old and can’t keep up even when clean, we alsoinstall wall-mounted heat pumps, and the cleaning cost is credited toward the replacement.
A Clean Heat Pump, Ready for Winter
Upfront pricing, unit disassembled and thoroughly cleaned, before-and-after photos, in-house team. That’s what real heat pump maintenance looks like.